Technical Support Advisor

Job Description

Are you confident reading technical drawings, understanding engineering requirements and helping customers find the right solution?

n

n

This is a great opportunity for someone with a strong technical mindset who enjoys interpreting drawings and specifications, solving customer requirements and turning technical information into practical product solutions.

n

n

Technical Sales Advisor

n

Permanent

n

Salary is DOE

n

Monday–Friday 8:45-5:30pm (Hybrid Working)

n

Wembley, Greater London

n

n

Technical Sales Advisor

n

Job Description

n

n
• Read and interpret technical drawings, diagrams and customer specifications.

n

• Identify key technical information, dimensions, requirements and application details from drawings.

n

• Discuss technical requirements with customers and ask relevant questions to clarify their needs.

n

• Provide clear and practical technical advice by phone and email.

n

• Prepare accurate technical and commercial quotations.

n

• Handle customer queries and complaints professionally.

n

n

n

Technical Sales Advisor

n

Essential Experience/Skills/Qualifications

n

n
• Proven ability to read and interpret basic technical drawings and diagrams.

n

• Experience working with technical products, engineering components or technical specifications.

n

• Previous experience in technical sales, internal sales, technical support or customer service.

n

• The ability to explain technical information clearly to customers.

n

n

n

Technical Sales Advisor

n

Company Benefits

n

n

n
• Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%

n

• Life Assurance (3x annual salary)

n

• Business travel insurance

n

• Option to join Private Healthcare Scheme after 3 months

n

• Cycle scheme, Home and Tech, Discounts on retail platforms

n

• Electric Car scheme (salary sacrifice)

n

• YuLife Employee Benefits and Wellbeing app

n

• Learning and development opportunities

n

• 25 days + BH holidays

n

n

n

If you feel you’re a good fit for this position, please click ‘apply’

…