Senior Quality Officer Clinical Laboratory
Fortress Clinical Laboratory is looking for a Senior Quality Officer to support the day-to-day operation and continual improvement of the laboratory Quality Management System.
Working closely with the Laboratory Manager and wider team, the successful candidate will help maintain compliance with ISO/IEC 17025, coordinate quality activities and ensure quality actions are completed effectively and on time.
Key Responsibilities
- Support the maintenance and continual improvement of the laboratory QMS.
- Monitor compliance with ISO/IEC 17025 and internal procedures.
- Coordinate non-conformances, CAPAs and quality incidents.
- Monitor outstanding quality actions and follow up to ensure timely completion.
- Support and participate in internal and external audits.
- Assist with IQC/EQA investigations and root-cause analysis.
- Monitor and report quality KPIs and trends.
- Support customer complaint investigations and maintain appropriate records.
- Maintain and update quality documentation, including SOPs and Work Instructions.
- Coordinate quality-related staff training and maintain training records.
- Support departmental risk assessments and quality objectives.
- Assist with Management Review Meetings and prepare quality updates.
- Support the Laboratory Manager with contract reviews and other quality activities.
- Promote quality awareness and good practice throughout the laboratory.
Qualifications & Experience
- Degree in a relevant scientific or related discipline.
- Experience working within a Quality Management System such as ISO 17025, ISO 15189 or ISO 9001.
- Clinical diagnostic or laboratory experience would be advantageous.
- Internal auditing experience is desirable.
- Understanding of CAPA, non-conformances, root-cause analysis and risk management.
- Good organisational and communication skills.
- Strong attention to detail.
- Confident using Microsoft Word, Excel, Outlook and PowerPoint.
About You
We are looking for someone who is organised, proactive and comfortable taking ownership of day-to-day quality activities. You should be able to work independently while also working closely with the Laboratory Manager and technical team.
Position: Senior Quality Officer Clinical LaboratoryLocation: Antrim, Northern IrelandEmployment: Full-time
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