Guest Services Manager — Elite Front of House

Rapport Guest Services in London is seeking a Guest Service Manager to own guest services at a prestigious corporate destination. Lead a team of 5 ambassadors in a fast-paced front‑of‑house role, setting the tone for outstanding service.

You will drive guest journeys, monitor KPIs, collaborate with stakeholders, and support HR activities including onboarding and development reviews. The position is full-time and permanent, with 40 hours per week on a Monday–Friday shift rota between 7 AM and 7

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