Senior IT Service Desk Engineer – Lead Multi-Site Support

Alexander Dennis Limited is seeking a Principal IT Service Desk Engineer on a fixed-term contract to lead and deliver high-quality IT support across the business from Larbert. You will handle both first and second-line support, drive service excellence, and partner with multiple teams to enable reliable, secure IT services throughout the organisation.

The role requires strong Microsoft tech knowledge, user admin, device management and excellent communication skills to support colleagues across

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