Resident Liaison & Housing Support Specialist

Norwich City Service Limited is seeking a Resident Liaison Officer for a 6-month fixed term contract. The role focuses on delivering a positive experience for residents during surveys, inspections, and damp-related works, acting as the main contact and coordinating with housing teams and external partners.

You will identify and support vulnerable residents, maintain clear records, and ensure schedules run smoothly while upholding high standards of customer service and safeguarding.

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