Resident Repairs & Service Advisor (Hybrid)

Hyperion Partners is seeking a Contact Centre Officer to join the Property Services team in a hybrid working pattern in South London. The role focuses on delivering a professional, responsive service to residents, handling high volumes of enquiries across phone, email and other channels.

You will log repairs and enquiries, triage work to the correct service areas, book appointments and keep residents informed of progress while meeting SLAs and KPIs.

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