Senior Customer Insight Lead (Hybrid)

Halfords are seeking an experienced Customer Insight Manager on a 12-month contract, three days a week, to shape future customer propositions. You will lead the customer insight function, manage key research and agency partnerships, and champion the voice of the customer across the organisation.

You’ll influence senior stakeholders, translate evidence into action, and ensure decisions are informed by credible customer insights, with a focus on impact over activity.

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