About The Role
Job Title: Data and Information Support Officer
Hours: 37 per week
Location: Hereford (Hybrid)
Salary: Hoople Band C £27,427- £34,456 per annum
Contract: Permanent
Closing Date: 13th September 2026
Interview Date: W/C 5th October 2026
Welcome to the fascinating world of Revenues and Benefits!
Our team is responsible for collecting local taxes and distributing financial assistance to residents, serving as the financial backbone that funds essential community services and supports vulnerable households.
If you have a sharp eye for detail, the ability to organise multiple tasks, strong skills in recording and interpreting data trends, and a passion for team communication, then we are looking for you!
Join our high-performing Revenues & Benefits team to manage critical datasets, drive data quality, and support statutory information processing. You will play a vital role in the daily running of the service—supporting the management team, coordinating actions, and leading data reporting.
We pride ourselves on a great team spirit, a culture of continuous improvement, and the active development of our staff.
- 26 days annual leave plus Bank Holidays rising to 31 days after 5 years’ service,
- an Aviva salary sacrifice pension scheme.
- We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledgeto support the Armed Forces Covenant.
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supportingyoung people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
About Us
Our vision
To provide excellent business support services to the public sector and those who work with them.
Our mission
Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.
Our values
- Passion for improvement – Continuous improvement to develop more effective ways of delivering services for our customers
- Customer focus – Satisfying our customers and helping them to support themselves
- Professional integrity – Bringing the best of our shared technical expertise and professional values to our work
- Mutual support – Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
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