FMCG Customer Experience & Operations Lead

R13 Recruitment is supporting a leading UK manufacturer in the search for a Customer Operations Manager with a clear path to Head of Logistics & Customer Operations. The role offers genuine long-term development, broader operational exposure and potential progression to senior leadership in a growing organization.

You will lead the UK Customer Experience team, own the end-to-end Order-to-Cash process and collaborate across Sales, Supply Chain, Finance and IT to enhance service delivery.

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