Account Director | Managed Services | North West
Location: North West | Hybrid
Are you an experienced Account Director or Senior Account Manager who thrives on developing strategic client relationships rather than chasing one-off sales?
We’re partnering with a growing technology services business that’s investing heavily in its commercial function and is looking to appoint an Account Director to manage a portfolio of its largest and most strategic customer accounts.
This is a genuine consultative account management role. You’ll become a trusted advisor to senior stakeholders, taking the time to understand each customer’s commercial objectives and helping them realise greater value through technology.
Rather than simply overseeing renewals, you’ll identify opportunities to expand existing relationships, lead solution-led conversations and work collaboratively with technical and delivery teams to ensure an exceptional customer experience.
The organisation has ambitious growth plans, a supportive leadership team and a culture that encourages autonomy, collaboration and long-term customer partnerships.
About you:
- You must have experience managing large, strategic customer accounts within the Managed Services, IT Services or Technology sector.
- A consultative approach with the ability to influence senior stakeholders and build long-term partnerships.
- Commercially minded, with a proven track record of growing existing accounts.
- Comfortable leading complex sales conversations involving multiple stakeholders.
- A proactive, relationship-driven individual who enjoys creating value for customers.
In return, you’ll join a business that’s entering an exciting phase of growth, where you will have the autonomy to shape key customer relationships, influence strategy and play a significant role in the company’s continued success.
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