Front Desk Experience Supervisor

Company: Accor Hotels
Apply for the Front Desk Experience Supervisor
Location: Newcastle upon Tyne
Job Description:

Accor Hotels is seeking a Front Office Multi Skilled Supervisor to oversee reception and guest services across Front Desk, Bar, and F&B. You will train and supervise a team, ensuring a warm welcome, efficient check-in/check-out, and accurate guest records.

You will coordinate with reservations, manage guest needs, and maintain service quality throughout shifts. The role emphasizes high guest satisfaction, adherence to safety and hotel policies, and active participation in upselling and loyalty

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Posted: August 24th, 2026