To operate the Hillsborough stocking facility including unloading, loading
and packaging Maccaferri construction materials. Additional office-based
support to the Senior Account Manager in all aspects relating to the sales,
and customer service
Responsibilities:
? Operate the Hillsborough stocking facility in an efficient, organised manner
? Receive and unpack in-bound containerised or trailer delivered goods
? Receive and prepare orders for collection by clients, or third-party carriers
? Keeping yard and stocks in a tidy, safe manner
? Regular stock takes in line with audit procedure
? Organisation and despatch of small stock of rental tools
? Assembly of welded mesh gabions as required
? Use of CRM, SAP and other Maccaferri business system tools to ensure accurate project,
enquiry, quotation, order, invoicing and other processes associated with commercial enquiries
? To assist in inbound enquiries to the company by displaying a professional and efficient
telephone manner and approach to customers
? To attend any meetings as appropriate to provide product support and customer service if
required
? Develop a practical knowledge of the Companys products and solutions.
? To follow the business processes necessary to facilitate and comply with office processes and
procedures, from the point of initial contact with the customer to completion of the project
? Working with Sales Manager to deliver the processes to ensure the efficient and accurate
management of stocks
? Ensure timely invoicing and accurate stock control
? Maintaining the Companys commitment to ISO 9001 including championing Customer
Satisfaction and identifying and pursuing areas of continuous improvement to customer service
Additional
Requirements:
? Comfortable with working alone at times and aware of lone-worker
responsibilities / requirements
? Forklift truck operators license
? Ability to safely operate / handle equipment
? To implement and adhere to the companies quality procedures
? To work closely with, assist and provide cover for other members of the
commercial team in Hillsborough as appropriate
? To undertake such organisational and administration duties as may be
required by the role and the Sales Manager / Senior Account Manager
Training: ? Maccaferri provides full training and support appropriate to the current
status and future development of the position and employee
Commitment to Quality: Maccaferri has a commitment to quality and gives provision for procedures
and controls for improvement of business functions and standards of
customer service.
Skills:IT literate Office Suite (specifically Word, Exc Organised Health and Safety
WHJS1_NI
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