Junior HRBP – luxury hospitality

Company: MODE SEARCH Ltd.
Apply for the Junior HRBP – luxury hospitality
Location: London
Job Description:

Job Description

An established international luxury brand is seeking a Junior HR Business Partner to join its London-based HR team, supporting its UK Retail, Hospitality and operational populations.

n

This is a broad, hands-on HRBP position offering exposure across the full employee lifecycle within a fast-paced, international luxury environment.

n

n

The London office acts as the Global HQ and plays an important role in developing and driving global people initiatives, working alongside regional HR teams across the international business.

n

The Junior HRBP will act as a dedicated partner to a predominantly frontline UK population across retail stores and hospitality operations, while also providing support to the Senior HR team across the UK Head Office population.

n

n

The Role

n

The Junior HRBP will be fully immersed across the HR lifecycle, acting as a hands-on partner to managers across the UK business.

n

Key responsibilities will include:

n

    n

  • Partnering with managers across UK Retail, Hospitality and other operational functions.
  • n

  • Supporting the Senior HR team with people initiatives and transformation projects.
  • n

  • Managing employee relations cases at the appropriate level and escalating complex or high-risk cases where necessary.
  • n

  • Conducting and supporting investigations, ensuring advice remains legally compliant.
  • n

  • Coaching and appropriately challenging managers to develop their people-management capability.
  • n

  • Supporting recruitment, onboarding, performance management and talent processes.
  • n

  • Supporting annual performance and development review cycles.
  • n

  • Delivering HR training to UK managers and employees.
  • n

  • Supporting annual compensation and reward processes.
  • n

  • Supporting the monthly payroll process.
  • n

  • Managing maternity leave, sickness absence risk assessments, return-to-work plans and associated administration.
  • n

  • Working with external providers where appropriate.
  • n

  • Collecting and analysing HR data to identify trends and support business decision-making.
  • n

  • Supporting HRIS data management and wider HR projects.
  • n

  • Leading or supporting HR projects from inception through to delivery.
  • n

  • Collaborating closely with HR Administration, HRIS, Payroll & Benefits, Talent Acquisition and other specialist HR functions.
  • n

n

n

Key Experience

n

Candidates should demonstrate:

n

    n

  • Hands-on Employee Relations experience, including investigations and case management.
  • n

  • Experience supporting and advising line managers directly.
  • n

  • Good knowledge of UK employment practices.
  • n

  • Broad exposure across the employee lifecycle.
  • n

  • Strong HR administration and organisational capability.
  • n

  • Confidence working with multiple stakeholders and employee populations.
  • n

  • Ability to balance ER/casework with projects and wider people initiatives.
  • n

  • Strong communication and relationship-building skills.
  • n

  • Commercial awareness and an understanding of the needs of frontline managers.
  • n

n

  • n

    Preferred Background

    n

    Previous experience within luxury/premium retail, hospitality, private members' clubs, hotels, restaurants or other premium consumer-facing environments would be particularly relevant.

    n

    Previous customer-facing experience within retail or hospitality would also be highly desirable.

    n

    Experience using major HR systems and data-analysis tools would be advantageous, as would a CIPD qualification or someone currently working towards one.

    n

    The Ideal Profile

    n

    n

    Why Consider the Opportunity?

    n

      n

    • Opportunity to develop your HRBP career within an internationally recognised luxury environment.
    • n

    • Dedicated ownership of UK employee populations.
    • n

    • Exposure across Retail, Hospitality, operational functions and Head Office.
    • n

    • International HR exposure within a Global HQ environment.
    • n

    • Broad remit across ER, talent, reward, payroll, projects and analytics.
    • n

    • Close exposure to a senior HR leadership team.
    • n

    • Excellent platform for progression into a broader HR Business Partner position.
    • n

    n

    n

    Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. We thank all applicants for their interest in the position.

Posted: August 25th, 2026