Banking Customer Support Advisor – Hybrid

Allica Bank is hiring a Customer Service Advisor to provide 1st line support to Retail and SME customers via chat and phone, with back-office tasks to ensure smooth operations. You’ll handle inquiries, resolve issues and support KYC/compliance processes while upholding the bank’s values.

The role offers hybrid working in the UK, opportunities for growth, onboarding support, pension contributions and a discretionary bonus scheme to reward excellent service.

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