Company: Northern Ireland Electricity Networks Limited
Location: Northern Ireland
Job Description:
Essential Criteria:
- Minimum 4 GCSE’s (or equivalent) at Grade C including Mathematics and English Language; or minimum two years relevant experience preferably in a clerical / administrative role.
- Developed IT Skills (including MS Office, in particular Microsoft Excel) with strong numerical skills.
- Driving licence and access to a car or ability to meet the travel requirements of the role.
Desirable Criteria
- Minimum of five year’s experience working in a busy office environment.
- Previous experience of interacting and communicating directly with customers.
- Working knowledge of Live Q and SAP ISU.
- Knowledge of the NI Retail Electricity Market arrangements.
- Customer centric
- Flexiblity & adaptability
- Interpersonal skills
Specific Expertise
Customer Service
Contract Hours
37.00
ASBP
We offer a competitive and attractive reward package which is regularly reviewed. It includes (but not limited to):
Excellent Rewards
- Competitive market rate salary
- Company pension scheme matched up to 8% (plus SMART pension where employees benefit from lower national insurance contributions
- Minimum of 23 days holidays plus 11 statutory days
- Opportunity to Buy & Sell Annual leave
- Professional accreditation
- Educational & Training opportunities
Personal Wellbeing
- Health and Wellbeing Programmes
- Annual Flu vaccination program
- Occupational health & welfare counselling support
- Health care schemes – BHSF
- Enhanced maternity/paternity provisions & childcare schemes
- Family friendly policies
- Eye Test vouchers
- Access to discounts / Perks card
- Salary sacrifice schemes such as the Cycle to Work scheme
- Long Service & Full attendance Awards
- Social Club
Attachments
Attachment
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Posted: August 25th, 2026
