Global Head of Customer Analytics & Insights

QS Quacquarelli Symonds is seeking a Head of Customer Analytics to lead the Customer Analytics Group and deliver high-quality customer insight across the lifecycle. You will govern customer data and optimise the CX technology ecosystem to support retention, adoption and customer experience & satisfaction.

This global leadership role partners with regional CX teams, Sales, Product, Technology and Finance to ensure data integrity, reporting consistency and scalable processes that drive

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