Aka Recruitment are proud to be working with a successful automotive aftermarket parts business to bring you this exciting Parts Branch Operations Manager position based in
Derby
. Working within a busy and established branch, you will take responsibility for the smooth and efficient day-to-day operation of the branch, ensuring high standards across customer service, stock control, team performance, health & safety and operational efficiency. This is a fantastic opportunity for an experienced automotive parts professional looking to take the next step in their career, with a competitive salary starting at 35,000k, bonus opportunities and excellent long-term career prospects .
Job Duties Include:
- Take overall responsibility for the day-to-day operational performance of the branch.
- Lead, motivate and develop the branch team to deliver excellent customer service and operational standards.
- Ensure the branch operates efficiently, with a strong focus on productivity, accuracy and profitability.
- Oversee stock management, ensuring accurate stock levels, effective ordering and minimal stock discrepancies.
- Monitor goods-in and goods-out processes, ensuring parts are received, stored and dispatched correctly.
- Ensure customer orders are processed accurately and delivered within agreed timescales.
- Work closely with the sales team to ensure strong communication between sales, warehouse and delivery operations.
- Monitor branch KPIs and identify opportunities to improve efficiency, service levels and overall performance.
- Manage and resolve operational issues quickly and effectively.
- Maintain strong relationships with trade customers, suppliers and internal departments.
- Ensure the branch is maintained to a high standard, including warehouse, trade counter and customer-facing areas.
- Take responsibility for Health & Safety, ensuring all branch procedures and company policies are followed.
- Support recruitment, onboarding, training and development of branch employees.
- Coach and mentor team members, encouraging a positive, accountable and high-performing culture.
- Assist with implementing company initiatives, operational improvements and new processes.
- Monitor branch costs and resources, ensuring the operation remains commercially efficient.
- Work closely with senior management to achieve wider business objectives and continuously improve branch performance.
Requirements:
- Previous experience within the automotive aftermarket, motor factor or automotive parts industry .
- Experience in a Branch Manager, Operations Manager, Parts Manager, Assistant Branch Manager or similar position.
- Strong knowledge of automotive parts, branch operations and aftermarket processes.
- Proven experience managing and developing a team.
- Strong understanding of stock control, warehouse processes and logistics.
- Excellent organisational and problem-solving skills.
- Strong commercial awareness with an understanding of branch performance, costs and profitability.
- Excellent communication and customer service skills.
- Ability to remain calm and effective in a busy, fast-paced environment.
- Good IT skills and experience using branch management or stock control systems.
- Full UK Driving Licence.
Reasons to Apply:
- Competitive basic salary with performance-related bonus opportunities .
- Join a successful and established business within the automotive aftermarket.
- Genuine opportunity to take ownership of branch operations.
- Excellent career progression opportunities.
- Supportive and experienced senior management team.
- Ongoing product, operational and leadership training.
- Opportunity to make a genuine impact on branch performance.
- Friendly and professional working environment.
- Stable, long-term opportunity within a growing automotive business.
This is an excellent opportunity for an experienced Parts Branch Operations Manager looking to take the next step within the automotive aftermarket. If you’re a strong people leader with a passion for operational excellence, stock management and customer service, this could be the perfect opportunity for you.
If you’re looking for a role where you can take ownership of a busy branch, develop a high-performing team and make a genuine difference to the day-to-day operation, we’d love to hear from you.
To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference Aka3663