General Manager – Angel, London

• Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe.
• Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence.
• Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail.
• Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness.
• Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke’s values and culture in every aspect of leadership.
• We’re looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you’ll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You’re a hands‑on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You’ll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That’s the way we bowl! Experienced in hospitality, fast-casual, or food retail management (restaurant, grab‑and‑go, café, or takeaway experience ideal).
• Hands‑on, strategic, and able to lead, inspire, and develop a high‑performing team
• A people‑focused leader, positive, reliable, and excellent at motivating others
• Passionate about fresh food, operational excellence, and outstanding customer experiences
• Confident managing financial performance, KPIs, and operational compliance in a fast‑paced environment
• £33,000 – £36,000 per year, depending on experience
• Paid breaks: your time to rest matters
• Free meals every shift
• Exclusive team discounts for you, your friends & family
• Employee Assistance Programme: support for your wellbeing
• A vibrant, friendly team culture where positivity and growth go hand‑in‑hand

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