Customer Experience Lead & Store Operations Coach

Sainsbury’s is seeking an experienced Customer Experience Manager to lead front-line operations and drive exceptional service in our Salisbury store. You will oversee checkout, back-of-house, and store processes, ensuring customer commitments are met and colleagues are supported.

With strong line management experience, you will coach teams, deliver key KPIs, and handle performance matters. You’ll lead by example in a fast-paced retail environment, ensuring safety, product availability, and a

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