VIP Patient Experience Lead – Luxury Healthcare Concierge

Company: Office Angels
Apply for the VIP Patient Experience Lead – Luxury Healthcare Concierge
Location: City of Westminster
Job Description:

Office Angels is recruiting a Patient Experience Lead for a VIP healthcare practice in London. You will be the primary contact for a portfolio of around 160 VIP patients, delivering concierge-level service with discretion and impeccable communication.

You’ll manage a small team—two Patient Coordinators and one Receptionist—coordinate appointments, logistics and follow-up care, and work closely with the Founder and CEO to support high-net-worth clients globally.

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Posted: August 26th, 2026