Company: Travel Trade Recruitment Limited
Location: London
Job Description:
Travel Trade Recruitment Limited is seeking a Customer Experience / Operations Manager for a London-based cycling holidays specialist. You will lead the post-sales team, govern end-to-end booking operations and ensure robust, scalable processes.
Based in Holborn with Friday remote work, the role combines process improvement, AI-enabled customer support, and KPIs to drive customer satisfaction and commercial performance.
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Posted: August 26th, 2026