Freight Operations Manager

Job Description

Freight Specialist

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Location: Greater Edinburgh, Scotland

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Salary: £40,000 – £45,000 (DOE)

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Monday – Friday (9am – 5pm)

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Alexander Steele are delighted to be supporting a growing wholesale business seeking a Freight Operations Manager to join their team on a permanent basis.

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This is a fantastic opportunity for an experienced logistics professional with strong international freight and customs knowledge to join a growing organisation. The role will focus on managing the movement of goods across multiple markets, developing key logistics partnerships, and ensuring products move efficiently, compliantly and cost-effectively throughout the supply chain.

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Key Responsibilities

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• Take ownership of international and domestic freight activities, ensuring goods are delivered on time and in full.

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• Build and manage relationships with freight forwarders, customs agents, warehousing partners and transport providers.

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• Coordinate import and export shipments while ensuring all customs and regulatory requirements are met.

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• Support bonded storage operations and maintain visibility of stock moving through customs-controlled environments.

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• Monitor logistics performance, identifying opportunities to improve service levels, reduce costs and enhance efficiency.

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• Investigate and resolve freight-related issues including delays, shortages, damaged goods and customs queries.

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• Work collaboratively with internal teams to align inventory availability with customer and business requirements.

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• Produce regular logistics reports and performance analysis to support operational decision making.

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• Contribute to process improvement initiatives and help strengthen internal customs and trade compliance capabilities.

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The Ideal Candidate

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• Experience within freight forwarding, international logistics, supply chain or import/export operations.

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• Strong understanding of customs procedures, international shipping documentation and trade compliance requirements.

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• Knowledge of bonded warehousing and customs-controlled stock movements would be highly advantageous.

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• Proven experience managing third-party logistics providers and external supply chain partners.

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• Able to interpret data and KPIs to identify trends and drive improvements.

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• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.

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• Proficient in Microsoft Excel and logistics reporting systems.

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