Resident Engagement & Service Improvement Lead

Company: Liquid
Apply for the Resident Engagement & Service Improvement Lead
Location: London
Job Description:

Liquid in London is recruiting a Resident Engagement & Service Improvement Officer to enhance resident participation and service delivery across around 1,600 homes in Southwark. The role combines engagement, performance analysis and organisational change in a resident-led housing organisation.

You’ll lead projects to involve residents, analyse KPIs, and co-design improvements with teams. Flexible working and a mix of estate and office-based duties are expected.

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Posted: August 27th, 2026