Emergency Response Call Handler (Weekend Shifts)

Swindon Borough Council is seeking a dedicated call handler for the Homeline service to provide 24/7 support to residents in emergencies. You will take urgent calls, coordinate emergency responses, and liaise with clients, emergency services, care providers and family members.

The role includes weekend shifts (Saturday and Sunday) with occasional additional week support as demand requires. You will be part of a committed team delivering a first-class public service, maintaining detailed logs and

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