Business Analyst

Job Description

Senior Business Analyst – Retail, Data & Digital Transformation

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The Role:

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We are seeking a Senior Business Analyst to bridge business and technology teams, translating retail challenges into data, technology, and transformation solutions.

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You will support initiatives across customer experience, commercial performance, merchandising, supply chain, digital, and operational transformation.

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Key Responsibilities

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• Gather, analyse, and document business, functional, non-functional, and data requirements.

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• Analyse business processes, workflows, systems, and data to identify opportunities and improvements.

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• Translate business needs into practical technology and data-driven solutions.

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• Work closely with business, technology, data, and delivery teams.

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• Manage stakeholder relationships and communicate findings and recommendations effectively.

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• Support project roadmaps, Agile delivery, backlog management, and user story development.

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• Collaborate with data modelling and governance teams on data mapping, classification, and quality.

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Essential Experience

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• Strong experience as a Business Analyst within complex business or technology environments.

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• Excellent requirements gathering, process analysis, and stakeholder management skills.

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• Experience within retail, ideally covering areas such as customer, eCommerce, merchandising, supply chain, inventory, or store operations.

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• Experience with data, analytics, reporting, and data-driven decision-making.

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• Understanding of Agile methodologies, Jira, Confluence, Azure DevOps, or similar tools.

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• Exposure to cloud data platforms, AI/GenAI, automation, or digital transformation.

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Desirable

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• Experience delivering large-scale retail, digital, data, or analytics transformation programmes.

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• Familiarity with Azure, Databricks, and enterprise data platforms.

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• Experience working with AI/GenAI-enabled solutions and data products.

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