Office Manager

Job Description

We’re hiring an exceptional Office Manager & People Operations Assistant to take ownership of a fast-paced, 16,500 sq ft Shoreditch HQ.

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This is a highly hands-on role for someone who takes genuine pride in creating a brilliant workplace. You’ll oversee everything from facilities, contractors and office projects to onboarding, team culture and the day-to-day guest experience.

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You’ll be the person who spots what needs doing and gets it done – whether that means coordinating a contractor, setting up a new starter, organising a team event, assembling furniture or making sure the office is immaculate ahead of an important meeting.

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The role

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You’ll take ownership of:

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• Running the day-to-day operations of a large Shoreditch office, ensuring the space is always pristine, functional and guest-ready.

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• Managing facilities, maintenance, repairs, cleaners, contractors, suppliers and building management.

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• Supporting office fit-outs, renovations and improvement projects from initial brief through to completion.

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• Getting hands-on when needed — assembling furniture, mounting shelves, painting, unpacking deliveries and fixing smaller issues.

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• Owning the new joiner experience, including desks, equipment, accounts, onboarding schedules and welcome packs.

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• Supporting wider People Operations, maintaining employee documentation and helping improve processes as the team grows.

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• Managing reception and creating an exceptional experience for guests, investors, partners and visitors.

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• Organising team lunches, dinners, socials, offsites, birthdays, celebrations and company events.

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• Managing office suppliers, invoices, stock and spend.

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• Maintaining clear processes and systems in Notion so nothing falls through the cracks.

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About you

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We’re looking for someone with 2+ years’ experience in Office Management, Workplace Operations, People Operations, Facilities or a similar role.

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You’ll ideally be:

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• Genuinely hands-on and happy to get stuck in.

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• Highly organised and comfortable juggling multiple priorities.

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• Confident managing contractors, suppliers and workplace projects.

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• Proactive — you notice problems and solve them without waiting to be asked.

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• A strong communicator who is equally comfortable dealing with contractors, new starters and senior guests.

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• Passionate about creating an outstanding office and employee experience.

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• Comfortable working in a fast-growing, entrepreneurial environment.

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• Experienced with Notion or similar workplace/project management tools.

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Experience within a startup, hospitality-led brand, flexible workspace or fast-growth business would be particularly relevant.

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Working style & benefits

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This is a full-time, five-day-a-week office-based role in Shoreditch, with core hours around 9:30am–5:30pm. Some flexibility for occasional early starts, evenings or events will be required, with weekend work paid separately.

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The package includes a competitive salary, equity, personal development budget, relocation support where appropriate, team lunches and dinners, and significant opportunity to grow with the business.

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If you’re someone who takes pride in making things happen, loves creating an exceptional workplace and wants real ownership within a rapidly growing company, we’d love to hear from you.

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