Service Lead, Customer Experience & IT Journeys

EDF Energy is seeking a Service Lead to shape and improve end-to-end IT customer journeys across Enterprise IT. You will champion customer experiences, drive simplification, and build strong partnerships with teams and suppliers to deliver measurable improvements.

This is a 12-month fixed-term role with a starting salary of £50,000 per year and potential for an annual bonus. Flexible working across the UK, with occasional travel to London and Exeter as needed.

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