Customer Experience & Growth Lead – SaaS Coaching

Huntress is seeking a Customer Experience Manager based in London (Hammersmith) for a hybrid role with three days in the office and two days from home. You will manage and grow client relationships, drive retention, and lead coaching programme delivery while using data and KPIs to demonstrate impact.

The role emphasizes growth planning, onboarding, and collaboration with global CX and coaching teams, with a discretionary bonus and a comprehensive benefits package.

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