Senior IT Service Delivery Lead – Key Accounts

Pimlico Banks in Belfast is seeking an experienced IT Service Delivery Manager to own day-to-day service relationships with key customers. You will monitor performance, coordinate internal teams and suppliers, and lead service reviews to ensure value and satisfaction.

The role focuses on relationship management, service performance, and resolving issues with a commercial mindset. This is a client-facing, non-technical management position based in Belfast.

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