Customer Service Officer

• Building rapport and trust with private banking customers.
• Providing seamless and positive customer experiences.
• Completing processes accurately and reviewing customer needs.
• Dealing with customer queries and updating information.

Requirements

• Experience of delivering outstanding customer service.
• Strong planning and organisational skills.
• Good numerical and problem-solving skills.
• Awareness of data protection, money laundering and FCA regulations.
• Good knowledge of Microsoft Office, especially Microsoft Excel.

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