Senior Customer Advisor – Service Recovery Expert

United Utilities in Warrington is recruiting a Customer Advisor Advanced (Service Recovery) to manage complex customer contacts across multiple channels and resolve issues end-to-end. The role is based at Lingley Mere, 37 hours per week, permanent and onsite, with a comprehensive benefits package and a clear focus on customer satisfaction.

You will use knowledge of water and waste-water processes to prevent repeat contacts, set accurate expectations, and support Field Teams as required.

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