Job Description
Location London
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Working pattern : 3 days/week in office (subject to change)
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Reporting to: CEO, UK & Europe & MIDDLE EAST
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Working relation: Sales, Marketing, Finance, Events, FBS, Salesforce Administrator
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About the role
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A high-visibility operations role partnering directly with senior stakeholders across the Europe and Middle East businesses. This role requires sound judgment,
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independent decision-making, and the confidence to challenge numbers, push back on gaps, and shape how the business runs. You'll oversee the UK P&L view (data
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tracking, updates, etc.), Salesforce reporting, and the business’s operating cadence, working closely with the CEO and leadership from Finance, Sales, and Marketing.
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Key Responsibilities(But not limited to the following)
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Stakeholder partnership & decision-making
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• Act as a trusted partner to senior leadership (CEO, Finance, Sales, Marketing, Legal) on commercial and operational decisions
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• Exercise independent judgment on what to escalate, flag, or resolve directly
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• Influence how teams plan, forecast, and report, not just execute their requests
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UK AND MIDDLE EAST P&L & financial tracking
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• Track actuals vs. plan (revenue, cost, COGS, margin); flag variances early
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• Own project- and event-level P reconcile with Finance's official numbers
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• Support forecast and budget updates with clean, accurate figures
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Reporting
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• Run weekly Salesforce reporting: pipeline, forecast, activity, revenue
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• Work with SF Admin to identify errors in data entry and process by team members
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• One shared set of trackers across revenue, cost, pipeline, projects, and events.
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Operational efficiency
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• Help the sales team to optimise efficiency by setting up the process and cutting down on manual repetitive hours
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• Automate recurring data outputs and reports to cut manual work
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• Set up a standard report/template for the team to run before meetings and save time from repetitive work
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• Automate trackers to provide review cycles, not day-of,
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• Deliver decision-ready summaries for leadership reviews
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Requirements
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• 4-6 years experience in business/commercial/sales/project operations, ideally partnering with senior stakeholders
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• Hands-on Salesforce reporting experience
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• Strong Excel; comfortable with budgets, forecasts, margin
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• Sharp commercial judgment and independent decision-making ability
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• Confident communicator, comfortable challenging senior stakeholders on data and gaps
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• Can push work cross-team without creating friction
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• Bonus: media, events, sponsorship, publishing, or B2B sales background
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• Bonus: experience automating reports/dashboards (Excel macros, Salesforce automation, or similar tools)
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Success looks like
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• Leadership treats this person as a go-to partner, not just a reporting function
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• EUROPE AND MIDDLE EAST P&L tracked accurately; gaps flagged before they hit a review
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• Sales pipeline and forecasting are clearer and more reliable
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• Reporting is automated where possible, freeing up time for analysis
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• Trackers updated proactively; Finance and commercial teams work from the same numbers
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• Leadership spends meetings deciding, not reconciling
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