Resident Insight Lead: Drive Service Improvement

Anchor is seeking a Resident Research Partner to strengthen how we gather, understand and use resident feedback and customer data across the organisation. You will lead research and insight activity to understand resident needs and experiences, turning complex information into practical insight that informs decisions and improves services.

You’ll work with residents, relatives, operational teams and senior stakeholders to ensure the resident voice is represented where it matters and to identify

#J-18808-Ljbffr…