Director of AI Governance & AI-First Operations

Citi London is seeking a Director, Operations AI Governance & AI-First Ways of Working to lead the governance and adoption of AI across Citi’s global Operations function. The role focuses on end-to-end intake, prioritisation and measurable business value, with senior leadership accountability.

The role requires deep experience in governance, change management, and cross-functional collaboration to drive AI-enabled transformation at scale across large, regulated operations.

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