Main area Contraception and Sexual Health Grade Band 3 Contract Permanent Hours
- Part time
- Flexib
l working
30 hours per week (on a rota – Mon/Tue/Wed/Thurs – 8.30am to 6pm) Job ref 448-AMB-7885711-A
Employer East of England Community Health and Care NHS Trust (Cambridgeshire) Employer type NHS Site iCaSH Cambridgeshire, Clinic 6, Oak Tree Centre, Huntingdon Town Huntingdon Salary £25,760 – £27,476 per annum, pro-rata Salary period Yearly Closing 31/08/2026 23:59
Band 3
East of England Community Health and Care NHS Trust delivers expert healthcare in people’s homes, community hospitals and local settings across the East of England.
Our nurses, therapists, clinicians, support teams and partners work together to provide coordinated care that supports independence, recovery and wellbeing. We believe people are best cared for close to home, in the communities where they live and belong.
By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities.
Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed. Our processes ensure that all applicants are treated fairly at every stage of the recruitment process.
East of England Community Health and Care NHS Trust is committed to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible to meet the needs and wishes of our workforce and maintain and improve their wellbeing. We also offer flexible working patterns and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Please note, our selection processes are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications is monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Please note all new starters will be subject to a 6 month probationary period.
Job overview
iCaSH Cambridgeshire, Huntingdon – Healthcare Assistant 30hrs per week (0.8wte)
An exciting opportunity has arisen for an enthusiastic, committed and experienced Healthcare Assistant to provide high quality services to the community who use the Integrated Contraception and Sexual Health (iCaSH) services across Cambridgeshire. You will be based at our site in Huntingdon.
You have, ‘front of house’, experience, with a demonstrable ability to develop a warm and welcoming rapport with people who use our services.
You have a keen eye for detail and have an understanding of the sensitivity and confidentiality involved in the delivery of a contraception, sexual health and HIV service.
You are required to hold a Care Certificate qualification, be trained to provide both phlebotomy, microscopy and chaperone duties, or demonstrate a willingness to undertake training.
The service operates, 8.30am to 6pm, Monday, Tuesday, Wednesday and Thursday. You must be willing to work across all parts of the service where appropriate and be able to meet the travel requirements of the Trust.
You will be part of a dynamic team who ensure the efficient and effective use of available resources, in meeting the contraception, sexual health and HIV care needs of people in Cambridgeshire.
Working Pattern: on a rota – Mon/Tue/Wed/Thurs – 8.30am to 6pm
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 31st August 2026
Main duties of the job
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
Following training, provide a phlebotomy service for patients attending the services.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Working for our organisation
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Detailed job description and main responsibilities
Main Duties and Responsibilities
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.
Following training, provide a phlebotomy service for patients attending the services.
To support and direct patients to the relevant individuals/agencies whilst accessing health care.
To participate in outreach and support health promotion events when requested.
To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To assist in the updating of clinic noticeboards.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, register and issue C-card and condoms.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Communication
Communicate effectively with the multidisciplinary team in order to promote efficient patient care.
Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation.
Always ensure correct storage of patient’s records as per the Trusts record keeping policy.
Liaise with other services as necessary for the co‑ordination of patient care and the smooth running of the department.
Welcome visitors and patients to the clinical area providing assistance, support and information where required.
Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.
Ensure accurate record keeping in line with Trust and national standards.
Monitor and reassure patients during clinical procedures.
Actively participate in multidisciplinary training, meetings, and events.
Signpost clients to other services where appropriate.
Within remit of own role, support the teaching and supervision of students from a variety of disciplines.
Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.
Budgetary Responsibility
To assist in maintaining stock (drugs/clinical supplies) levels, always adhering to EEC Medicines Management Policy, identifying and reporting any discrepancies to line manager after appropriate training.
Assist with or undertake stock control and ordering as required.
People Management
Within remit of own role, assist in providing training and support for new members of staff.
Maintaining own professional development and requirement to take part in annual appraisals and one to ones.
Be prepared to attend and undertake any necessary training, being aware of the need to develop self and to strive to increase personal knowledge.
Undertake any training identified by the Clinic Manager integral to the role requirements and specialty area.
Recognise limitations and seek direction when necessary.
Contribute to the development of patient care and setting standards.
The post holder must participate in clinical and other audits as required.
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act
The post holder must adhere to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection prevention and control policies and procedures.
Identify and refer to senior colleagues any young and/or vulnerable people complying with East of England Community Health & Care NHS Trust (EEC) safeguarding policies.
The post holder must undertake mandatory training and any other training relevant to the role as required
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