At Arbuthnot Latham, our approach to lending is built on understanding our clients’ ambitions and delivering tailored solutions that help them achieve their goals. As a Mortgage Specialist Lending Associate, you’ll play a pivotal role in supporting our experienced lending specialists with both regulated and non-regulated lending cases, contributing to exceptional client outcomes across our high-net-worth client base. This is an exciting opportunity for a detail-oriented and commercially minded individual to develop their expertise in specialist lending, working closely with Private Banking, Credit and Operations teams while gaining exposure to complex credit solutions within a highly respected private bank that values empowerment, collaboration and exceptional client service.
Job purpose
- To provide operational and administrative support to the Mortgage Specialist Lending Team with their regulated and non-regulated lending cases
- To enhance the customer experience by supporting the delivery of suitable credit solutions.
- Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and
- To comply with the FCA and PRA’s Conduct Rules.
Job Description
Key Responsibilities:
- Support the Mortgage Specialist Lending Team to deliver thorough and suitable lending advice to their clients
- Support the research and data analysis to provide suitable credit solutions
- Support the preparation of reports and credit submissions in relation to regulated and non-regulated lending
- Maintain accurate and up to date records and proactively manage credit dashboards
- Use client documentation to analyse and interpret client needs and to support the preparation of affordability analysis from data provided by clients
- Provide appropriate research material to support client outcomes
- Deliver a seamless client experience by supporting client contact to manage credit workflow, including attending face-to-face client meetings as appropriate
- Oversee diary management to ensure timely review and control of credit exposure
- Monitor the return of Facility letters, and completion of LMF/interest rate/fee forms.
Risk:
- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures
- Administer the Bank’s panel of FCA Regulated Business Introducers to include:
- Keeping CRM up to date and accurate,
- Providing detailed and accurate MI on the number of referrals received and paid out from Brokers,
- Support the periodic due diligence and administration needed as part of the Business Introducer Policy
- Document Management system (VC) to be kept up to date and accurate
Key Interfaces:
- Credit
- Operations Teams (Banking and Credit Ops)
- Treasury
- Compliance
Person Specification
Person Specification
Knowledge/Experience/Skills:
- Experience working in private banking ideally with credit knowledge
- Analytical skills to interpret and draw meaningful conclusions from data
- Excellent written and verbal communication skills
- A good understanding of HNW segment and market
- Knowledge of regulatory requirements covering money laundering and criminal activity
- Appropriate technical knowledge relating to lending products, policy and appetite
- The ability to effectively manage your time, accurately prioritise tasks and meet tight deadlines
- Excellent attention to detail and strong problem-solving skills
- Interest in financial markets
- Knowledge of wealth management and banking products
- Multi-tasking capability
- Ability to work under pressure with a heavy workload
- A good understanding of Banking Systems and be IT literate, and a high understanding of Microsoft office
- Strong written and verbal communications skills are essential for this role.
Qualifications:
- Working towards or already hold a valid professional qualification in CeMAP (or equivalent)
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