Frontline Travel Concierge & Support Agent

Company: TfW Business Daily Group
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Job Description:

Transport for Wales is recruiting a Customer Service Advisor to join our front-line Customer Operations team. You will help create a safe, efficient and welcoming environment for customers at our busy stations and bus interchanges, delivering clear communication and consistent support through every stage of the journey.

We value excellent verbal and written communication, strong organisational skills and a flexible, customer-focused approach.

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Posted: August 28th, 2026