Reservations and Groups Agent

We are currently seeking a Reservations and Groups Agent to join the Revenue Team at The BoTree Hotel. As a key member of the Revenue Team, you will implement proactive selling strategies and management procedures to optimise hotel revenues.

The duties of our Reservations and Groups Agent include:

• Proactively selling to enhance revenue and guest satisfaction by processing room reservations.
• Contributing to achieving maximum occupancy for The BoTree by assisting in maintaining effective inventory control.
• Handling all reservations and group sales enquiries efficiently and professionally.
• Ensuring that all reservations are inputted into the system efficiently, accurately, and in a timely manner.
• Enhancing customer satisfaction and hotel revenue by promoting the hotel’s other services and facilities to guests.

Here are some of the great benefits you will receive:

• Gym and Health Club membership at our sister hotel Lincoln Plaza
• Cycle to work scheme
• Dedicated employee assistance program through Health Assured and Wisdom.
• Wagestream financial wellbeing
• Complimentary overnight stay at one of our hotels to celebrate your work anniversary.
• An extra day’s holiday on your birthday.
• Recommend a Friend: up to £750 when you recommend a friend.
• Discounted hotel rooms through Preferred Hotels.
• 33 days holiday per year, including public and bank holidays.
• Meals while on duty.

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