National Account Manager – Best Food Logistics
Location: Oldham, Lancashire, OL2 6JGShift Hours: 40 Hours per week hrs per week (Weekend On-Call, Working pattern discussed at interview)Salary: Competitive
As National Account Manager, you will be responsible for managing one or more of our amazing customers.
You will maintain and develop strong relationships with key decision-makers, maintain commercial disciplines, identify other commercial opportunities and work closely with internal teams to deliver exceptional customer service and profitable growth.
This is an excellent opportunity for a candidate who understands the food, FMCG, foodservice or wholesale sector and enjoys working in a fast-paced, commercially driven environment.
- Manage and develop relationships with national customers.
- Develop and implement account plans and commercial strategies.
- Identify opportunities to add value, extend product range and maintain customer profitability.
- Prepare and present regular customer reviews and business updates.
- Monitor market trends, competitor activity and customer requirements.
- Work closely with all internal departments supply chain, operations, I.T. and finance teams to maintain excellent customer delivery and service.
- Review forecasted customer demand periodically
- Manage commercial reviews
- Resolve customer issues quickly and professionally.
- Ensure customer expectations are understood and consistently exceeded.
- Identify and develop new business opportunities within existing and prospective national accounts.
We are looking for someone who is commercially minded, customer-focused and confident operating at a senior level with major customers and key stakeholders in Best.
You will ideally have:
- Proven experience in a National Account Manager, Key Account Manager or similar commercial role.
- Experience within food distribution, foodservice, FMCG, wholesale or a related sector.
- Excellent negotiation and influencing skills.
- Experience managing commercial agreements
- Strong analytical and financial awareness.
- Excellent communication and presentation skills.
- The ability to build credible, long-term relationships with customers.
- Strong organisational skills and the ability to manage multiple priorities.
- A proactive, results-driven approach.
- A full UK driving licence and willingness to travel nationally, where required, including visits to other depots and face to face meetings with customers
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