Director, Agentic AI Operations & Workflow

Citi London is seeking a Director, Operations Agentic Workflow & Implementation to lead the design and scaled delivery of agentic AI solutions across the firm’s operations. You will partner with Operations, Technology, Product, and Risk to embed AI-driven automation at scale in production environments, delivering measurable business outcomes.

This role requires 8–10 years leading large teams in regulated financial services, strong strategic thinking, governance, and a proven delivery record of

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