Lead Service Designer – Shape User-Centred Services

Bank of England is seeking an exceptional Lead Service Designer to join the User-Centred Service Design team. The role covers senior practitioner work in complex programmes, plus leadership for the Service Design discipline and a seat on the leadership team shaping strategy and priorities.

You will embed user-centred approaches in change initiatives, influence resourcing, and help drive adoption of end-to-end service improvements across the bank’s major programmes.

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