SaaS Product Support Analyst – Cyber Security (Hybrid)

Addition is a fast-growing SaaS business in Leeds, strengthening cyber security awareness with smart tech. You will be the frontline support contact, resolving technical queries and guiding customers to self-serve.

This hybrid role in a scale-up environment offers a 25-day leave scheme, regular pay reviews, and development budgets. Based in Leeds with 2-3 days in the office, you’ll work closely with product and customer teams to ensure a consistently excellent experience for a growing customer

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