Casework Manager – Student Complaints & Conduct (Hybrid)

The Proctors’ Office at the University of Oxford is seeking an experienced caseworker to manage a portfolio of student academic casework, principally handling complaints. You will undertake investigations in line with University procedures, identify solutions, write briefing notes for the Proctors and draft outcome letters detailing conclusions of the investigation.

You will liaise with students, colleagues across the collegiate University and external contacts.

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