Collections Operations Leader – Drive Impact & Growth

Royal Mail is recruiting for a Collections Customer Operations Manager in Bristol. The role provides full accountability for the collections operation, leading frontline teams to collect items efficiently and deliver excellent customer service.

You will drive performance, coach staff and partner with Trade Unions to raise standards, while upholding Royal Mail values across shifts. The position offers a competitive salary, a 10% bonus potential, generous holiday and a strong pension, with the

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