Healthcare Call Centre Manager – Lead Patient Experience

Company: Optegra Eye Health Care
Apply for the Healthcare Call Centre Manager – Lead Patient Experience
Location: Manchester
Job Description:

Optegra Eye Healthcare in Manchester is seeking an experienced Call Centre Manager to lead a high-performing team delivering exceptional patient service across NHS channels and clinics. You will mentor staff, optimise rosters, and ensure compliance with healthcare standards while driving growth objectives.

The role offers funded training, a strong benefits package, and a 5-day in-office schedule at our Didsbury site.

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Posted: August 29th, 2026