IT Service Desk Analyst: Fast-Paced Support & Onboarding

Key Group is seeking an IT Service Desk Analyst to join our IT team. You will provide 1st and 2nd line support, handle issues via phone, email, and in person, and ensure timely updates to colleagues. The role supports business continuity and security across our services.

Ideal candidates will have ITIL Foundation and experience with Windows Server, Active Directory, D365, and remote support tools, with strong customer service and communication skills in a fast-paced environment.

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