Customer Service Advisor – Part-time Evenings

Company: EE
Apply on Partner’s Website
Location:
Job Description:

Part Time: Permanent 

Hourly rate: £13.35

 

Part-time shift pattern: 

 

     Monday          Tuesday        Wednesday        Thursday           Friday      Saturday   Sunday

4:45PM-9PM    4:45PM-9PM   4:45PM-9PM    4:45PM-9PM    4:45PM-9PM    OFF        OFF 

 

Are you someone who likes solving problems? Maybeyou like gaming or tinkering with technology? If so, you havetransferrable skills to success in a Customer Service Technicalrole with EE. 

 

Why not use your skills to make a difference andjoin our Mobile Technical Team in Merthyr Tydfil. You’ll be talkingover the phone to customers with all sorts of mobile tech-relatedqueries. You could be helping someone with a simple device querythey have, or something that needs a bit more work to help keepthem in contact with the people they love. You never know what’scoming next. 

 

You don’t need specific experience to join us.Provided you’re naturally helpful, calm and can build relationships– we can train you on the rest. 

 

We understand that life never stands still, and likemost roles within EE, this opportunity is designed with flexibilityin mind. We’re here to support you in being successful, meaningwe’ll do everything we can to make sure you don’t miss thatappointment, or can look after your family in an emergency. Just afew ways we’re doing this include giving you the opportunity toschedule your own breaks and banking time, and the option ofoccasional home working. 

What’s in it for you? 

 

  • Agreat starting salary of £26,116pro-rata rising to £26,738 pro-rata after 8 months of beinghere 
  • Online GP – Giving you access to a GP via telephoneor video 24/7 for both you and your immediate family, fully fundedby us 
  • Market leading paid carer’s leave, up to 2 weeks offfor carers to give that bit of extra support to our colleagues whoare caring for family or friends who are disabled, ill orelderly 
  • Family Leave – Equalised maternity, paternity, andadoption leave and it gives all parents 18 weeks full pay and 8weeks half pay in the first year however they choose to grow theirfamily 

 

  • Huge discounts of EE & BT productsincluding your Mobile and Broadband – saving youhundreds of pounds everyyear 
  • Support in carving your own career path. We arepassionate about developing our people and we’ll support you inachieving the career you want 
  • Season Ticket Travel Loan – Giving you the fundstopay for your travel to and from work up front, making adifference where it counts 
  • Volunteering days, so you can givebackto your local community 
  • Optional Private Healthcare and Dental, to protectyou and your family

 

On top of all that, we’ve got a great team culture,meaningful support and tailored training to help you build alasting career. What are you waiting for?

Posted: August 29th, 2026