Job Description
n Join the RAC as a Mobile Vehicle Technician in our SMR Division – a new era of mobile repair. n
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- A competitive base salary of £40,178, with on-target earnings of up to £52,000
- A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities
- 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays.
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n A Different Kind of RAC Role: Welcome to SMR n
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n n n The RAC is known for roadside rescue – but this isn’t that. n n n Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. n n n There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.n
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n Where you’ll workn n You’ll be part of the Central Birmingham cluster, covering areas like Birmingham City Centre, Digbeth, Aston, Handsworth, Erdington. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments – no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly.n
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n What to expect n n Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: n n n – Routine servicing n n – Diagnostics using advanced mobile equipment n n – In‑depth repairs you’d normally complete in a workshop n n – Member advice and recommendations based on your inspection n n – Vehicle safety checks aligned to RAC standards n n n And because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for. n n n From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. n n n n Why SMR is different (and why techs love it) n n – Planned appointments instead of emergency responses n n – Consistent workflow instead of unpredictable demands n n – In‑depth repairs, not roadside temporary fixes n n – Time to do the job properly, with support and parts ordering built in n n – Clear schedules using RAC’s mobile service platform n n n It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. n n
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n What you’ll need…n
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n Either:n n NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience n orn n 5+ years’ experience as a Vehicle Technician/Mechanicn andn n A full UK driving licence with fewer than 6 pointsn
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n No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us.n
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n As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile:n
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- Earnings That Motivate – enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability
- Opt-in Guaranteed Overtime – after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice – more flexibility, more reward.
- Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.
- Time Off That Matters – enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.
- Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.
- Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.
- Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.
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n Who thrives here?
You’re more than just great with tools – you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service.
You enjoy independence, problem solving and real variety – each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. n n You take pride in using your technical ability to genuinely help people and keep them moving. n n
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n The role is ideal if you want: n ✔ Independence in a mobile role n ✔ The stability and support of a trusted national organisation n ✔ Ongoing development, including future EV and diagnostic skills n ✔ A role where giving members complete peace of mind is simply part of what you do n
n We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. n n n Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. n n n We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.n
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