Hybrid Travel Customer Operations Specialist

Saga Group is seeking a Customer Operations Executive to support holiday plans and guide customers through changes with calm, clear communication.

You’ll resolve bookings, find suitable alternatives when tours are cancelled, and keep customers informed at every step of their journey.

This hybrid role requires presence at Folkestone or Crawley offices at least three days a week, joining a friendly, proactive team that puts customers at the heart of every decision.

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