Knowledge Management & Process Improvement Specialist

Serco Limited is seeking a Knowledge Coordinator to drive knowledge management across MyHR and lead initiatives to improve how information is captured, governed and shared. You will balance strategic improvement with day-to-day coordination, including managing one direct report, and promoting a culture of continuous learning and self-service.

You’ll work with MyHR and People & Culture teams to identify opportunities, simplify processes and ensure knowledge is accurate and accessible.

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